Apply for your personal card

Getting your contactless personalised card

Personalised cards can be obtained immediately at the Customer Service Centre (CSC¹) of the ATM without prior appointment. Alternatively, you can also send request to the CSC using the form on the ATM web site. You can also obtain the form from the consortium of town councils or regional councils identified as information points for the integrated fare system. For deferred applications a copy of your ID and a drivers license sized photo² are required. Download application form.

The following list describes the procedure for obtaining your personalized cards.

To do this in person at a collaborating organisation, the procedure is as follows:

1. Send your fully completed request form to the Customer Service Centre, together with a photocopy of your ID and an ID-sized photo.
2. ATM, through the CSC, will make your personalised card, activate it and send it directly to your house.
3. In a few days you will receive your personalised card (activated, but without any fare payment option loaded on the card).
4. In order to load a fare option on the card you must go to any of the participating points of sale and pay the card issue fee and the cost of the fare option you want.
5. Since this is a reusable card, the next time you want to recharge your card you simply have to visit one of our participating points of sale and pay for the recharge option you want.

1. Go to the Customer Service Centre at the
   bus station in Tarragona, c/ Pere Martell nº1, despacho 16 (office 16), 43005 Tarragona.
   tscp@atmcamptarragona.cat
2. Bring a recent colour photograph of the face of the applicant, size 32x36 mm, with a plain, light, uniform background, taken with the face completely uncovered and without dark glasses or any other garment which may impede or make identifying the person difficult.